Managed IT
Managed IT support, done properly
Project IT keeps your systems secure, monitored and running on a simple monthly fee per user. You get proactive support, Microsoft 365 management, security patching and a local NZ team — without surprise bills for routine helpdesk work.
Everything your team needs day to day
Helpdesk support
Friendly, responsive support for your team’s day-to-day IT issues, by phone, email and remote session.
Remote monitoring
24/7 monitoring of your devices and servers so we catch problems before they cause downtime.
Microsoft 365 management
Licensing, configuration, security and ongoing management of Microsoft 365, Teams and SharePoint.
Security patching
Operating systems and key software kept patched and up to date to close security gaps.
Endpoint management
Centralised management of laptops and desktops, including setup, policies and protection.
Monthly reporting
Clear monthly reporting so you can see what’s happening across your IT environment.
Common questions
What’s included in managed IT?
Helpdesk support, remote monitoring and management, Microsoft 365 management, security patching, endpoint management and monthly reporting. Hardware, licensing and major projects are quoted separately.
Is there a lock-in contract?
No. Project IT’s managed IT agreements are month-to-month. We keep clients because the service is good, not because they’re locked in.
Who answers our support requests?
Your calls and tickets are handled by our local New Zealand team, not an offshore help desk.
How is it priced?
Managed IT is billed per user, per month, so your standard support cost is predictable. Final pricing is confirmed on proposal.
